Frequently Asked Questions (FAQ)
Microfiber bath and face towels are compact, lightweight, highly absorbent and quick-dry. These qualities make it ideal for travelers or fitness enthusiasts, who hate bringing heavy and bulky towels as they take too much space and weight.
- Fund Transfer via BPI / BDO / Gcash
- Credit Card via Paypal
- Cash on Delivery / Cash on Pick up (via LBC)
For more details, please refer to Payment Guidelines.
We know the growing feeling of excitement that you get waiting for a product you really want. That is why as much as we can, we aim to dispatch the order on the next business day so that your order will arrive at your place within 2-7 days, depending on your shipping address. If you chose to have your initials embroidered, it will take additional 1 day before dispatching.
- Yes, we offer free shipping for a minimum transaction of Php 2,500.00. For items below this amount, you can check the shipping fee on Shipping Guidelines page.
- Yes we ship nationwide. However, there are a few areas that are not yet covered by our partner courier. Please refer to Shipping Guidelines page
If, for some reason, you are not satisfied with your towel and would like to return it, feel free to contact us for a refund within 7 days. You can send a message on the Contact Us page, or visit the Warranty and Return Page for more information.
Yes! In fact, microfiber towels can absorb moisture more than two times its weight. It will be quite a struggle if our towels do not perform its job to dry us off.
You are correct! Drying yourself with this microfiber towel feels different compared to the cotton towels you have at home. When you try using microfiber towels, the fabric will feel smooth and soft against your skin. They work best when you “pad” your skin as the water gets absorbed quickly from your body. Our bath towels are large enough to be wrapped around your body. We highly recommend for you try it!
- Machine-washable – on cold wash, preferably at 30 degrees Celsius.
- Do not mix with white and other colors.
- Do not bleach.
- Do not use fabric softener.
- Hang to dry.
- Do not iron.
For corporate gifting or customization, feel free to contact us, and we would love to see how we can work together. You can have your logos embroidered on our classic towels or you can print your own design on the towel. There is no minimum order quantity for embroidery of logos or names. However, for customized print design, a minimum of 200 towels is required.
- Yes. Please contact us or email us at [email protected] for bulk orders and if you are interested to be a distributor.
- If you own a retail store or shop, please reach out to us. We would love to see how we can work together.
- Send us an email at [email protected]
- Leave a message in the Contact Us page of this website
- Send us a private message using Facebook Messenger